Privacy Policy

Welcome to Williams & Ray, PLLC’s website (the “Site”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site, contact us, or use our services. It also details our compliance with 10DLC regulations regarding SMS messaging.

1. Information We Collect

a. Personal Information:
When you visit our Site, contact us, or engage with our services, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Legal Information: Details related to your legal inquiries or cases.
  • Communications: Records of your communications with us, including emails, messages, and phone calls.
  • Usage Data: Information about how you interact with our Site, such as IP address, browser type, and pages visited.

b. SMS Messaging:
In compliance with 10DLC regulations, we may collect your phone number to send you important updates, reminders, and information related to your legal matters.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Legal Services: To provide and manage our legal services, including consultations, case management, and legal advice.
  • Communication: To communicate with you regarding your legal matters, respond to your inquiries, and provide updates.
  • Marketing: To send you information about our services, news, and promotions, with your consent.
  • Improvement: To improve our services, website functionality, and user experience.
  • Compliance: To comply with legal obligations and regulatory requirements.

3. SMS Messaging and 10DLC Compliance

a. Consent:
By providing your phone number, you consent to receive SMS messages from us. These messages may include updates, reminders, and information relevant to your legal matters.

b. Opt-Out:
You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive or by contacting us directly at Williams & Ray, PLLC, 555 Fayetteville St, Ste 201, Raleigh, NC 27601. Please note that opting out may affect your ability to receive critical updates regarding your legal matters.

c. Message Frequency:
We will send SMS messages only as necessary to communicate important information related to our services. The frequency of messages will depend on your specific legal needs.

d. Message and Data Rates:
Message and data rates may apply to SMS messages, depending on your mobile carrier and plan. You are responsible for any charges related to SMS communications.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We comply with the standards set for 10DLC messaging, ensuring that all communications through such channels are conducted in accordance with legal and regulatory requirements. This includes obtaining appropriate consents for messaging, providing opt-out options, and maintaining data security and privacy protections. No phone numbers will be shared with third party providers.  No phone numbers will be shared with affiliates for marketing or promotional purposes. 

We may share your information in the following circumstances:

  • Legal Requirements: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

  • Business Transfers: In the event of a merger, acquisition, or other business transaction involving our firm, your information may be transferred as part of the transaction.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories of sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Protecting Your Information

We implement a variety of security measures to protect your personal information, including:

  • Encryption: Using encryption technologies to protect data during transmission and storage.
  • Access Controls: Restricting access to your personal information to authorized personnel only.
  • Data Retention: Retaining your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: To request a copy of the personal information we hold about you.
  • Correction: To request correction of inaccurate or incomplete information.
  • Deletion: To request deletion of your personal information, subject to legal and contractual obligations.
  • Objection: To object to the processing of your personal information under certain circumstances.
  • Withdrawal of Consent: To withdraw your consent to receive SMS messages and marketing communications.

7. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your experience and collect usage data. You can control the use of cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date of the latest version will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Williams & Ray, PLLC

555 Fayetteville St, Ste 201

Raleigh, NC 27601


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